No, tax is not included in the price and will be added at check-out.

No, your membership will not auto-renew. You will receive an email reminder to renew close to your subscription ending (12 months after purchase date).

12 months after purchase.

No. Updates to your compliance documentation are fully included in your annual membership and there are no additional charges for revisions or updates.

You'll have access to our document generation tools, which make it easy to create and customize your office-specific policies. When an update is needed, you can simply select “Update”, make only the edits necessary, and save - there’s no need to recreate it from scratch.

Additionally, the Accident Prevention Program (commonly referred to as the OSHA manual) can be assigned as a course within ComplyBetter. This not only helps ensure that your team is trained on your office’s policies and procedures (as required upon hire and when updates occur) but also provides clear documentation of that training for your records.

Users include anyone in your office who is required to complete training, or attest to office policies and procedures as required by state or federal rules and regulations.

HIPAA training is required for all employees who handle protected health information (PHI) including dentists, hygienists, dental assistants, treatment coordinators or front office personnel.

Dentists, hygienists and dental assistants are required to complete the one hour infection control training.

All employees must be trained on the office’s Accident Prevention Program.

Temporary employees, as well as student externs, should also receive training on office-specific policies and procedures (HIPAA policies and procedures, accident prevention program). Their institution/employer is responsible for providing the general training on HIPAA rules, infection control and bloodborne pathogens.

No. For security and compliance purposes, each employee who is required to complete training, or attest to being trained on office policies and procedures, must be set up with their own unique user account. This is also for compliance and documentation purposes.

You can upgrade your membership, please email support@complybetter.com.

Yes, new employees can be added to your ComplyBetter account at any time. If the new user exceeds your user limit, you will need to upgrade your membership.

If someone leaves the office, they can be removed from the company/office account in ComplyBetter and replaced by a new hire so no additional user permissions would be necessary.